Remove Creepy U2 Album From iTunes

If, like me, you were freaked out when apple reached out a ghastly digital arm and placed U2’s new album in your iTunes account, you will be well pleased to know you can now remove it. The whole point of digital music libraries is that music is there by the choice of the owner. The…

Barclays ATMs May Steal Your Money

We received this extremely disturbing email from Chipo this morning. After visiting a Barclays ATM and attempting to withdraw some cash, the machine gave an error message and no cash. Asked the bank manager what happened; he says according to ATM the money was dished out. However upon viewing the CCTV footage, the part that…

TelOne ADSL is Daylight Robbery

Telone ADSL services have improved substantially over that last year. I subscribed with them at a time when it was quite slow and most of my mates just thought it was useless. However I’m impressed, real value for my money. $31 for 10GB. I mainly use it for work and research browsing for my studies but from time to time when depressed or bored, I stream effortlessly on Youtube and downloads are fairly quick with very few hiccups than before, BUT I have a few grievances.

Econet – inspired to text your phone

Over the years, I have complained numerous times about unsolicited SMS messages. I have complained here, I have complained elsewhere, I have complained on Twitter and Facebook and on the phone and in person. In a few instances, particularly where I tweeted Econet directly, they would make a token effort and respond and even call…

CABS Internet Banking Goes Mad

Change is hard. For someone set in their ways (like me) any little change in the way I do things makes me go nuts. That is why the new banking system that CABS has introduced is annoying in the extreme. Firstly, they’ve changed my account number. My account number which I knew by head, have…

ZOL Home Internet Slows To A Crawl

We got this from a frustrated Zimbabwe OnLine customer. ZOL is selling a home plus package for $59 dollars that has speeds “up to 1MB”. Thats a good deal and it was for a month. But 2 weeks ago it just started being extremely slow, I called their support team, we would go over settings…

StanChart ATMs dispense torn notes (updated)

A cash withdrawal was done at the Standard Chartered ATM, down on Nelson Mandela Avenue and Second Street (or whatever it’s called now). Apparently this isn’t the first time it has happened. Some notes are chewed in the corners, almost like acid has been at them. Others are torn and sellotaped back together. Now, if you…

ZINARA’s Enterprise Road tollgate

Dear Consumerism, I am writing to complain bitterly about the ZINARA run Enterprise Road Toll Gate situated just after the Shamva turn off coming from Murehwa. I was returning to Harare from a friends farm near Blue Ridge on Sunday evening when we were confronted by a long queue of vehicles spanning atleast 3,5km (almost…

Africom customer complaint

We received this from a disgruntled Africom customer on Friday: We have been Africom subscribers for almost a year using about 5 dongles. This service was running smoothly and obviously was a lot cheaper than running on Econet Internet where we pay $50 for 2Gigs worth of Data per month but they have now introduced…

Econet disconnects Telecel

Econet Wireless wishes to state the following regarding interconnection with Telecel Zimbabwe: Econet Wireless was on 10 July 2013, awarded a renewed 20-year licence following the expiry of the 15-year licence issued in 1998. This licence places certain strict conditions on our operations. Clause 5.2.2 of our licence requires us to interconnect only with licensed…