CONSUMERIZIM

ZIMBABWE
CONSUMER
ADVOCACY

We promote consumer rights in Zimbabwe by advocating for the basic needs of consumers, better access to services, and better quality products.

LATEST STORIES

Zimbabwe teachers to boycott work over pay, demand COVID-19 allowance
Zimbabwe teachers to boycott work over pay, demand COVID-19 allowance

Zimbabwe’s biggest teachers’ union said on Monday its members would not return to work for the first time since March next week unless they are paid a COVID-19 allowance and given a pay rise. T…

Stability of prices brings relief
Stability of prices brings relief

Prices of basic commodities are stabilising and marginally decreasing on selected items, arresting the volatility and speculative behaviour which characterised the market before the introduction of th…

Dendairy takes Facebook critic to court
Dendairy takes Facebook critic to court

A man recently filmed destroying Dendairy milk – after using it to clean a pit latrine – has been taken to court by the Kwekwe-based company.

UPDATED: Angry man cleans toilet with Dendairy milk
UPDATED: Angry man cleans toilet with Dendairy milk

An angry Harare man has recorded a video cleaning a toilet using Dendairy milk, and subsequently destroying another carton.

Cyber bill should promote and protect digital rights
Cyber bill should promote and protect digital rights

Following the gazetting of the Cybersecurity and Data Protection Bill, MISA Zimbabwe convened a capacity-building workshop on the proposed law in Harare on 16 June 2020 with parliamentarians during wh…

The next wave of consumer advocacy
The next wave of consumer advocacy

Consumer rights developed thanks to grass-roots networks putting pressure on companies.Today they cover treatment and protection of the consumer experience, as well as the safety and sustainability of…

WHAT WE DO

INFORMATION

We use public information and investigative journalism to inform the Zimbabwean public.

ADVOCACY

We pursue pro-consumer policies, standards and protections and campaign for consumer voices.

RESEARCH

We are compiling a database of valuable advice and information for Zimbabwean consumers.

GET INVOLVED WHERE IT MATTERS

CONSUMERIZIM is an independent, nonprofit initiative that works alongside consumers for fairness and transparency in the Zimbabwean marketplace.

Using research, investigative journalism, and consumer advocacy, we work with other organisations – including the media – to inform purchase decisions and improve the products and services that businesses deliver.

Our main objectives are to promote consumer rights in Zimbabwe by advocating for the basic needs of consumers, better access to services, and better quality products.

We believe that all people have a right to access safe goods and quality services, to be treated fairly and offered effective solutions if things go wrong.

HOW YOU CAN HELP

GET IN TOUCH

Contact us to submit a complaint about your consumer experience, and we will assist you to get the issue resolved.

KNOW YOUR RIGHTS

Help us to stay vigilant to any potential willful or negligent violation of your rights as a Zimbabwean consumer and citizen.

JOIN OUR EFFORTS

We welcome individuals or organisations dedicated to consumer rights advocacy and would like to consolidate these efforts.