We received a complaint about bad customer service at Bon Marche Avondale; Just wanted to point something out that most Zimbabweans are probably so used to that they are oblivious to the problem. Today (9/5/16) I went to buy my groceries at Bon Marche Avondale at around 10am in the morning. Managed to pick out…Details
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This is an announcement from Harare City Council; COMPLETE SHUTDOWN OF MORTON JAFFRAY WATER WORKS The City of Harare wishes to advise residents of a scheduled complete shutdown of Morton Jaffray Water Works, from 5pm pm Friday 6th May, to 10pm on Sunday 8 May, 2016. This is to allow for the installation of valves…Details
We received this from Tich, who is pretty chuffed with OpenParly; This is an appreciation post. I rarely send these. So, a week ago, I was following the @OpenParlyZW Twitter feed and they were sharing a few details on NRZ. I’ve been following the NRZ story with interest of late. Really trying to find out…Details
If you are a regular twimbo (Zimbos on Twitter, fyi) you will have noticed the almost constant stream of complaints and responses aimed at a leading mobile network. Between unresponsive call centers and endless phone menus, it’s no surprise more of us are turning to social media when we need customer service. Some companies are…Details
The year 2016 is finally here, and we know many businesses are back on the grind trying to attract and retain new customers. With an operating environment like Zimbabwe’s, the thin line between keeping and losing a customer can be a deadly one for any business. With the way our finances are set up, Zimbabweans…Details
Updated below Here is a disturbing story from a Bulawayo resident, who had a nasty experience at a local restaurant. [On the 22nd January 2016] I went to dine at The Deck at Banff Lodge. I arrived just after 8pm and sat at the bar. Some of my friends were already there and were having drinks. On arrival…Details