OpenParly Are Doing Good Work
We received this from Tich, who is pretty chuffed with OpenParly; This is an appreciation post. I rarely send these. So, a week ago, I… Read More »OpenParly Are Doing Good Work
Archive
Get Better Customer Service on Social Media
If you are a regular twimbo (Zimbos on Twitter, fyi) you will have noticed the almost constant stream of complaints and responses aimed at a… Read More »Get Better Customer Service on Social Media
Creating a Better Shopping Experience
The year 2016 is finally here, and we know many businesses are back on the grind trying to attract and retain new customers. With an… Read More »Creating a Better Shopping Experience
Banff Lodge Customer Ignored, Sent to Chicken Inn
Updated below Here is a disturbing story from a Bulawayo resident, who had a nasty experience at a local restaurant. [On the 22nd January 2016] I went to… Read More »Banff Lodge Customer Ignored, Sent to Chicken Inn
Line Registration Woes at Econet Wireless
Updated below We received this from a disgruntled Farai, who was home in Harare for Christmas. Below is an account of my experience with Econet… Read More »Line Registration Woes at Econet Wireless
Dry Weekend for Harare and Surrounds
A source tells us that the City of Harare is completely shutting down Morton Jaffray Water Treatment Plant from Friday until Monday. Harare announces water… Read More »Dry Weekend for Harare and Surrounds
FlyAfrica May Resume Operations On Tuesday
We have received numerous complaints about FlyAfrica, including most recently when their operations were suspended. We have also been receiving many questions about when or… Read More »FlyAfrica May Resume Operations On Tuesday
CABS Internet Banking Stops Working
Back in 2013, I railed against the introduction of an OTP security token by CABS. The sheer annoyance of having to now carry around a… Read More »CABS Internet Banking Stops Working
Pricing Discrepancies at Pick n Pay Avondale
There appear to be vast differences in prices between Pick n Pay branches. To Whom It May Concern, I purchased an Addis Bin at PnP… Read More »Pricing Discrepancies at Pick n Pay Avondale
Toilet Facilities at the RG’s Office
We received a troubling report about the treatment of clients at the Registrar General’s Offices in Harare. Apparently, besides charging $0.50 to use the facilities, the… Read More »Toilet Facilities at the RG’s Office
TelOne Data Disappearing
There appear to be data leakages using TelOne ADSL, according to one of their customers. They forwarded us a detailed complaint they sent to TelOne… Read More »TelOne Data Disappearing
Is Econet Data A Ripoff?
Continuing with the complaints we are receiving about Econet Wireless services, we received a new comment from Richard in Sydney, Australia. Only in Zimbabwe does… Read More »Is Econet Data A Ripoff?