The Government of Zimbabwe, through its regulatory body the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), has struck a blow against a mortal enemy.… Read More »UPDATED: Zimbabwe Government Inflates Mobile Data Prices
Since at least Saturday the 29th of August, CABS internet banking has been down. I noticed this myself, and tweeted about it. The bank sent a… Read More »CABS Internet Banking Still Down
I do not make a lot of money; no, that sounds wrong – let me rephrase it. I hardly make any money at all! As… Read More »How to handle an angry customer
We received this from Tich, who is pretty chuffed with OpenParly; This is an appreciation post. I rarely send these. So, a week ago, I… Read More »OpenParly Are Doing Good Work
If you are a regular twimbo (Zimbos on Twitter, fyi) you will have noticed the almost constant stream of complaints and responses aimed at a… Read More »Get Better Customer Service on Social Media
via Twitter No. That is wrong on so many levels. And this, after I sang Innscor’s praises and even name-dropped Pizza Inn as doing a… Read More »Pizza Inn Newlands charge Large, serve Medium
I love social media, but even the biggest fans of the social web will find some sources of frustration. What is your social media pain point? I thought I’d explore some of the main ones I’ve identified and offer up some potential solutions.