The Government of Zimbabwe, through its regulatory body the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), has struck a blow against a mortal enemy.… Read More »UPDATED: Zimbabwe Government Inflates Mobile Data Prices
We have just received a complaint about TelOne’s TelPay. I paid my Telone bill via www.telpay.co.zw through Ecocash on the 5th of October but i… Read More »TelOne Bill Payment via EcoCash Disappears
My cellphone is the first thing I touch when I wake up and the last thing I touch before I fall asleep at night. My… Read More »Don’t Get Too Attached To Your Cellphone
If you are a regular twimbo (Zimbos on Twitter, fyi) you will have noticed the almost constant stream of complaints and responses aimed at a… Read More »Get Better Customer Service on Social Media
I love social media, but even the biggest fans of the social web will find some sources of frustration. What is your social media pain point? I thought I’d explore some of the main ones I’ve identified and offer up some potential solutions.