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FBC Bank might just give you the runaround

I am banking with FBC Samora Machel Branch since January..I have heard people complaining of their service and i did not believe it could be true…on May 30, 2011 I went to the bank applying for E-banking and SMS Banking, I was told ot fill in a form which i did and submitted it to the customer service counter…i was told that for e-banking it would take 48hours and for sms banking it would take 24hrs…today is the 13th of July and still no confirmation has been received.