How to Browse the Internet More Securely
We live in an era of free-flowing data, where any person with an Internet connection has seemingly all the information in the world at their… Read More »How to Browse the Internet More Securely
business
How to handle an angry customer
I do not make a lot of money; no, that sounds wrong – let me rephrase it. I hardly make any money at all! As… Read More »How to handle an angry customer
Creating a Better Shopping Experience
The year 2016 is finally here, and we know many businesses are back on the grind trying to attract and retain new customers. With an… Read More »Creating a Better Shopping Experience
Banff Lodge Customer Ignored, Sent to Chicken Inn
Updated below Here is a disturbing story from a Bulawayo resident, who had a nasty experience at a local restaurant. [On the 22nd January 2016] I went to… Read More »Banff Lodge Customer Ignored, Sent to Chicken Inn
Africom customer complaint
We received this from a disgruntled Africom customer on Friday: We have been Africom subscribers for almost a year using about 5 dongles. This service… Read More »Africom customer complaint
Dial-A-Delivery Stole My Change
When you call Dial-A-Delivery, they usually ask you if you require any change. I have been such a regular customer over the years that I… Read More »Dial-A-Delivery Stole My Change
Call for Contributors
Candid Consumerism, a blog that seeks to give voice to consumer issues and promote dialogue between consumers and service providers, seeks contributors from people based… Read More »Call for Contributors
Back in business
We have been away for a while now. Apart from the usual teething problems with launching any new enterprise, we also had a few tech issues on the backside back end to resolve.