How to handle an angry customer
I do not make a lot of money; no, that sounds wrong – let me rephrase it. I hardly make any money at all! As… Read More »How to handle an angry customer
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Bad Service at Bon Marche Avondale
We received a complaint about bad customer service at Bon Marche Avondale; Just wanted to point something out that most Zimbabweans are probably so used… Read More »Bad Service at Bon Marche Avondale
Dry Weekend for Harare
This is an announcement from Harare City Council; COMPLETE SHUTDOWN OF MORTON JAFFRAY WATER WORKS The City of Harare wishes to advise residents of a… Read More »Dry Weekend for Harare
OpenParly Are Doing Good Work
We received this from Tich, who is pretty chuffed with OpenParly; This is an appreciation post. I rarely send these. So, a week ago, I… Read More »OpenParly Are Doing Good Work
Get Better Customer Service on Social Media
If you are a regular twimbo (Zimbos on Twitter, fyi) you will have noticed the almost constant stream of complaints and responses aimed at a… Read More »Get Better Customer Service on Social Media
Creating a Better Shopping Experience
The year 2016 is finally here, and we know many businesses are back on the grind trying to attract and retain new customers. With an… Read More »Creating a Better Shopping Experience
Banff Lodge Customer Ignored, Sent to Chicken Inn
Updated below Here is a disturbing story from a Bulawayo resident, who had a nasty experience at a local restaurant. [On the 22nd January 2016] I went to… Read More »Banff Lodge Customer Ignored, Sent to Chicken Inn
Remove Creepy U2 Album From iTunes
If, like me, you were freaked out when apple reached out a ghastly digital arm and placed U2’s new album in your iTunes account, you… Read More »Remove Creepy U2 Album From iTunes