How to handle an angry customer
I do not make a lot of money; no, that sounds wrong – let me rephrase it. I hardly make any money at all! As… Read More »How to handle an angry customer
Money
Creating a Better Shopping Experience
The year 2016 is finally here, and we know many businesses are back on the grind trying to attract and retain new customers. With an… Read More »Creating a Better Shopping Experience
Dial-A-Delivery Stole My Change
When you call Dial-A-Delivery, they usually ask you if you require any change. I have been such a regular customer over the years that I… Read More »Dial-A-Delivery Stole My Change
Where’s the change?
I have been whining about small change in supermarkets for months now, even going so far as creating a page on Facebook about it.
A close friend who is a retailer took great offence, and claimed he did all he could to help his customers out, including spending an inordinate amount of time in the banks chasing small change.