Dial-A-Delivery Stole My Change
When you call Dial-A-Delivery, they usually ask you if you require any change. I have been such a regular customer over the years that I… Read More »Dial-A-Delivery Stole My Change
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Well done, Utande
Wadzanayi has nothing but praise for Utande; I just want to applaud Dandemutande’s Support Centre for a splendid job they are doing. I believe these… Read More »Well done, Utande
How to Gracefully Manage Your Critics
Many of us have an innate reflex to please everyone. It is a curious and burdensome responsibility that we have assumed since childhood. As creative leaders, the need to address critics is a reflex that is liable to override other more important uses of our energy. While we carefully weigh the costs and benefits of most decisions we make, criticism has the tendency to lead us astray. Of course, criticism is important.
Econet customer care finally pick up the phone!
Don’t you just hate it when you scratch your recharge card far too vigorously, and accidentally delete one or more of the numbers, and then have to try and guess what they might be?!
Skip the Phone Support Queue by Calling Sales and Acting Confused
I hate telephone queues. I hate hold music. I hate those educated-sounding deep-voiced gentlemen or sweet-sounding dignified ladies who try to sell me a company’s products when I’m already ON THE LINE WITH THE COMPANY!
Econet Wireless is ruining my life
It is four in the morning as I write this, and I have already been awake for an hour. I have been awake for an… Read More »Econet Wireless is ruining my life