November 22, 2010

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How to Write a Better Complaint Letter

So you’ve been wronged, and now you’re mad. I get it. You want someone to know, and you want something done about it. Before you fire off that angry email or courier that letter, take a second to breathe. Here are a few tips to help you achieve the desired results.

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The Executive Email Carpet Bomb

Here’s a classic tactic for rattling the corporate monkey tree to make sure your complaint gets shoved under the nose of someone with decision-making powers. Let’s call it the “EECB,” or Executive Email Carpet Bomb…

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Welcome To The Show

Hi there, and welcome to Zimbabwe’s very first consumer complaints blog. I say very first as I’ve seen no evidence of anything close, and I have looked.

Boy, have I looked. Often I have found myself with a problem, frustrated by a lack of response from the powers that be. I actually planned this blog three years ago, but a combination of factors conspired to make it a pipe dream until now.