High bank charges exposed
According to NewsDay, “Following public outcry over high service charges, the Reserve Bank of Zimbabwe (RBZ) and banking institutions signed a memorandum of understanding (MOU),… Read More »High bank charges exposed
banks
Happy Customer Service Week
Have you noticed a difference in the way you have been treated in supermarkets, banks and other retail outlets in the past week? Have you been treated with a bit of the respect a paying (or potential) customer rightfully deserves? Have they rolled out the red carpet and finally made an effort at providing good customer service? If so, don’t be alarmed at the sudden change of attitude! I’m here to allay your fears about this strange behaviour, and furnish you with an explanation.
Retailers refuse to give us change
Thanks to the ever-vigilant Limbikani, we have been alerted to a story in yesterday’s The Herald, a paper we rarely read, let alone buy. According… Read More »Retailers refuse to give us change
Where’s the change?
I have been whining about small change in supermarkets for months now, even going so far as creating a page on Facebook about it.
A close friend who is a retailer took great offence, and claimed he did all he could to help his customers out, including spending an inordinate amount of time in the banks chasing small change.