I love social media, but even the biggest fans of the social web will find some sources of frustration. What is your social media pain point? I thought I’d explore some of the main ones I’ve identified and offer up some potential solutions

It is four in the morning as I write this, and I have already been awake for an hour. I have been awake for an hour because Econet Wireless sent me a text at three in the morning, telling me my account has been credited with 10 loyalty points for received calls. Now, I don’t have a problem with Econet’s efforts at promotions and benefits and value addition or whatever