CONSUMERIZIM

ZIMBABWE
CONSUMER
ADVOCACY

We promote consumer rights in Zimbabwe by advocating for the basic needs of consumers, better access to services, and better quality products.

ABOUT US

WHAT WE DO

INFORMATION

We use public information and investigative journalism to inform the Zimbabwean public.

ADVOCACY

We pursue pro-consumer policies, standards and protections and campaign for consumer voices.

RESEARCH

We are compiling a database of valuable advice and information for Zimbabwean consumers.

GET INVOLVED WHERE IT MATTERS

CONSUMERIZIM is an independent, nonprofit initiative that works alongside consumers for fairness and transparency in the Zimbabwean marketplace.

Using research, investigative journalism, and consumer advocacy, we work with other organisations – including the media – to inform purchase decisions and improve the products and services that businesses deliver.

Our main objectives are to promote consumer rights in Zimbabwe by advocating for the basic needs of consumers, better access to services, and better quality products.

We believe that all people have a right to access safe goods and quality services, to be treated fairly and offered effective solutions if things go wrong.

JOIN US

HOW YOU CAN HELP

GET IN TOUCH

Contact us to submit a complaint about your consumer experience, and we will assist you to get the issue resolved.

KNOW YOUR RIGHTS

Help us to stay vigilant to any potential willful or negligent violation of your rights as a Zimbabwean consumer and citizen.

JOIN OUR EFFORTS

We welcome individuals or organisations dedicated to consumer rights advocacy and would like to consolidate these efforts.

RECENT

OUR LATEST STORIES

Bird Flu At Irvine’s Chickens: Botswana Cancels Imports
Bird Flu At Irvine’s Chickens: Botswana Cancels Imports

Updated below with Irvine’s statement The World Organisation for Animal Health (OIE) has reported that an outbreak of a highly pathogenic avian flu has occurred at Irvine’s commercial breeders ea…

How to Help Someone With an Alcohol Addiction
How to Help Someone With an Alcohol Addiction

Zimbabwe’s current socio-economic situation has seen many people, both men and women, turn to alcohol and drug use just to cope. Watching a family member, friend, or colleague with an alcohol use d…

Improving Zimbabwe’s Mental Health
Improving Zimbabwe’s Mental Health

Zimbabwe is going through a rough patch, if we can call 27 years of gradual decline a patch. No matter how resilient we are, the people of Zimbabwe are struggling. The unrelenting fight to survive, e…

Directory of Private Mental Health Practitioners
Directory of Private Mental Health Practitioners

Directory of Private Mental Health Practitioners Harare 2015 Clinical Social Workers, Occupational Therapists, Psychiatrists, & Psychologists Provided by the Therapists Support Group This…

This Is Not My New Year’s Resolution
This Is Not My New Year’s Resolution

I do not resolve to get more sleep. I do not resolve to use floss instead of toothpicks. I do not resolve to plan my meals around an exercise regime. And I don’t resolve to get up earlier, call my pa…

UPDATED: Zimbabwe Government Inflates Mobile Data Prices
UPDATED: Zimbabwe Government Inflates Mobile Data Prices

The Government of Zimbabwe, through its regulatory body the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), has struck a blow against a mortal enemy. 2016 saw the rise of pro…