This Is Not My New Year’s Resolution

I do not resolve to get more sleep. I do not resolve to use floss instead of toothpicks. I do not resolve to plan my meals around an exercise regime. And I don’t resolve to get up earlier, call my parents more, read more, write more or spend more time outdoors. I just do not…

We are all in this together

For any social initiative or enterprise to be successful, it requires the investment and participation of members of that society. Without ordinary consumers sending in their complaints and problems and praise, we would just be whistling in the whirlwind, and we appreciate it when people take time out of their day to participate in this…

Bad Service at Bon Marche Avondale

We received a complaint about bad customer service at Bon Marche Avondale; Just wanted to point something out that most Zimbabweans are probably so used to that they are oblivious to the problem. Today (9/5/16) I went to buy my groceries at Bon Marche Avondale at around 10am in the morning. Managed to pick out…

Creating a Better Shopping Experience

The year 2016 is finally here, and we know many businesses are back on the grind trying to attract and retain new customers. With an operating environment like Zimbabwe’s, the thin line between keeping and losing a customer can be a deadly one for any business. With the way our finances are set up, Zimbabweans…

BancABC: stale thinking, dull banking

Ed Masau had a terrible experience at the hands of BancABC. In his own words: I got the shock of my life on Sunday 24 March 2013 when l had ordered some grocery for breakfast just before going to church. I was in a supermarket and l intended to use my BancABC card to buy…