Directory of Private Mental Health Practitioners

Directory of Private Mental Health Practitioners Harare 2015 Clinical Social Workers, Occupational Therapists, Psychiatrists, & Psychologists Provided by the Therapists Support Group This directory comes to you courtesy of the Therapists Support Group. The Therapists Support Group is a community of mental health care professionals who meet monthly. Our Vision: To build a community that enhances…

HOW-TO: Make a DIY Phone Stand

Sometimes, you just need a quick hack – something that works, immediately. There are a lot of instructions and DIY projects on how to make a smartphone stand. Most of these will involve a bit of work, be it bending a large paper clip with a pair of pincers, or tying a bunch of pencils…

How to handle an angry customer

I do not make a lot of money; no, that sounds wrong – let me rephrase it. I hardly make any money at all! As a staunch member of Zimbabwe’s Great Unemployed, the so-called entrepreneurs,  the “informal economy”, disposable income is so rare to come by that I get offended when it is wasted. I…

Get Better Customer Service on Social Media

If you are a regular twimbo (Zimbos on Twitter, fyi) you will have noticed the almost constant stream of complaints and responses aimed at a leading mobile network. Between unresponsive call centers and endless phone menus, it’s no surprise more of us are turning to social media when we need customer service. Some companies are…

Africom customer complaint

We received this from a disgruntled Africom customer on Friday: We have been Africom subscribers for almost a year using about 5 dongles. This service was running smoothly and obviously was a lot cheaper than running on Econet Internet where we pay $50 for 2Gigs worth of Data per month but they have now introduced…

CABS hike RTGS fees

I just tried to do an inter-bank transfer via RTGS, from my CABS online banking. Luckily, I always read the print, because they’re not charging $11.00 for one transfer. That’s right. Eleven united states dollars. In Zimbabwe. To put this in perspective, on the 24th of May it cost me $5.00. On the 27th of…