UPDATED: Zimbabwe Government Inflates Mobile Data Prices

The Government of Zimbabwe, through its regulatory body the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), has struck a blow against a mortal enemy. 2016 saw the rise of protest movements organised through social media, led by vocal Twitter and Facebook uses who were branded “social media terrorists” in the state media. After a…

What is a VPN, and why do I need one?

A VPN, or Virtual Private Network, allows you to create a secure connection to another network over the Internet. VPNs can be used to access region-restricted websites, shield your browsing activity from prying eyes on public Wi-Fi, and more. VPNs essentially forward all your network traffic to the network, which is where the benefits –…

CABS Internet Banking Still Down

Since at least Saturday the 29th of August, CABS internet banking has been down. I noticed this myself, and tweeted about it. The bank sent a communication on Monday the 29th of August, informing customers of the problem and blaming a “technical fault”.   We would like to advise you that our Internet Banking platform is…

How to Browse the Internet More Securely

We live in an era of free-flowing data, where any person with an Internet connection has seemingly all the information in the world at their fingertips. Yet, while the Internet has greatly expanded the ability to share knowledge, it has also made issues of privacy more complicated, with many worrying their own personal information, including…

Get Better Customer Service on Social Media

If you are a regular twimbo (Zimbos on Twitter, fyi) you will have noticed the almost constant stream of complaints and responses aimed at a leading mobile network. Between unresponsive call centers and endless phone menus, it’s no surprise more of us are turning to social media when we need customer service. Some companies are…

CABS Internet Banking Stops Working

Back in 2013, I railed against the introduction of an OTP security token by CABS. The sheer annoyance of having to now carry around a little plastic security token, to generate a password each time I wanted to use my Internet Banking, had me in a tizzy. The biggest effect, on me at least, is…

Africom customer complaint

We received this from a disgruntled Africom customer on Friday: We have been Africom subscribers for almost a year using about 5 dongles. This service was running smoothly and obviously was a lot cheaper than running on Econet Internet where we pay $50 for 2Gigs worth of Data per month but they have now introduced…

YoAfrica phone calls are most welcome

We got this from Matt yesterday, who took time out of his Valentine’s festivities to send out a public “Thank you” to his Internet Service Provider.

Inspired to Spell Things Wrong

Updated below I ranted at Econet about their mobile broadband offering on my personal blog earlier this month, and posted a screenshot of a MASSIVE typo on the (new) homepage. It’s still there today. Judge for yourself. Also, the share price hasn’t changed either. Is anybody out there? Update 1 At 1156hrs today, I mailed…