OK Greencroft smells like a sewer?

We just got a very disturbing letter about OK Greencroft. This is, of course, hot on the heels of the pie saga. According to The Daily News, a Harare woman is demanding over $10 000 from one of the country’s leading supermarket chains, claiming a $1 pie she bought in October 2011 from the shop was contaminated.

According to the news item, OK Zimbabwe Limited have no knowledge of her claims, and deny the authenticity of the medical analysis and its results.

Moving on …

Hello

I would like to make a formal complaint about OK Green-croft, I went there yesterday, 1 April 2013, and there was a foul smell in the butchery section as well as by the fridges that have alcohol and other beverages.

The smell was that of a sewer or human excrement, as a shop especially one that sells food their standards should be higher, when i complained the reaction i got suggested they knew the situation but nothing was done.

I’m not sure what you can do about it but this should not be allowed as people could get sick if this smell is coming from the food (butchery section).

Regards

Margaret

We’ve copied this post to their management email address. We’ve also given Margaret the contact details we found for that OK branch.

Telephone Number +263-4 336685/6
Branch Manager L KUTSVARA
Branch Accountant G TOTO
Branch Buyer C RUZIWA
Receiving and Distribution Manager J MATARANYIKA
Customer Service Manager

I hope they take the time to respond to this issue.

15 Comments Add yours

  1. Pam says:

    Hey guys….

    Was with Magie yesterday when this happened and yes guys, the shop smelt very bad. We thought it was just a baby that had messed it self up but as you went through to the drinks section the smell went really bad hey. Half the shop was smelling really bad hey.

    We made a complaint to the guy at information but he really seemed as though he couldnt be bothered. Either that or he knew about the smell (who wouldnt)

    Guys , visit the shop hey, by now im sure they havent done much to help the issue.

    Cheers

    Pam

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