Zenhabits: Breaking Free From Consumerist Chains

We are not living lives meant to earn money in order to support a shopping habit, or a large home and two cars, or lives of luxury eating and entertainment.

We are not living to support the corporations. And yet, if you were to take an objective, outsider look at our society, it would seem that we are.

Managing the pain of social media

I love social media, but even the biggest fans of the social web will find some sources of frustration. What is your social media pain point? I thought I’d explore some of the main ones I’ve identified and offer up some potential solutions.

Responding to critics without looking uncool

This post has been inspired by an exchange I had with what appeared to be either an Econet higher-up or their flunkie, responding to a post about their website, the link to which I emailed them in good faith. It originally appeared at businessknowhow.com, a generic site for basic business ideas and common sense.

How to Write a Better Complaint Letter

So you’ve been wronged, and now you’re mad. I get it. You want someone to know, and you want something done about it. Before you fire off that angry email or courier that letter, take a second to breathe. Here are a few tips to help you achieve the desired results.

The Executive Email Carpet Bomb

Here’s a classic tactic for rattling the corporate monkey tree to make sure your complaint gets shoved under the nose of someone with decision-making powers. Let’s call it the “EECB,” or Executive Email Carpet Bomb…