UPDATED: Zimbabwe Government Inflates Mobile Data Prices

The Government of Zimbabwe, through its regulatory body the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ), has struck a blow against a mortal enemy. 2016 saw the rise of protest movements organised through social media, led by vocal Twitter and Facebook uses who were branded “social media terrorists” in the state media. After a…

Line Registration Woes at Econet Wireless

Updated below We received this from a disgruntled Farai, who was home in Harare for Christmas. Below is an account of my experience with Econet “Customer Care” over the Christmas holiday period. 14 December: I arrived in Zim and bought a line at the Econet airport kiosk. As usual, the kiosk attendant took a copy…

Is Econet Data A Ripoff?

Continuing with the complaints we are receiving about Econet Wireless services, we received a new comment from Richard in Sydney, Australia. Only in Zimbabwe does a company like econet survive! Econet is the most unethical and downright ripoff telco to be found anyway in the word! Twice now I have suffered at their hands first…

More Disappearing Econet Airtime

And another one … Hello good people. This again is a case of the disappearing Econet airtime and this time around it has reached alarming levels! So in December 2014, I complained about my $0.40 which had disappeared ‘miraculously’ and I sparked a firestorm through CONSUMERIZIM and I got my refund. And so, since then I’ve…

Econet Moves To Prevent Airtime Leakage

According to an article in NewsDay, the Postal and Telecommunications Regulatory Authority of Zimbabwe (POTRAZ) has threatened to disconnect Econet’s value-added services. The article quotes a letter from Econet Wireless, addressed to their VAS customers (emphasis ours). In light of the above and the official confirmed threat from the regulator to disconnect all VAS services,…

Econet Airtime Still Disappears

Updated below I have recently experienced a massive loss while using Econet Wireless data bundles. This included around 200 Mb which disappeared in an hour for no apparent reason. Apparently I am not the only one having trouble with Econet in this regard, as there seem to be a few more twitter complaints than usual….

Econet – inspired to text your phone

Over the years, I have complained numerous times about unsolicited SMS messages. I have complained here, I have complained elsewhere, I have complained on Twitter and Facebook and on the phone and in person. In a few instances, particularly where I tweeted Econet directly, they would make a token effort and respond and even call…

Econet disconnects Telecel

Econet Wireless wishes to state the following regarding interconnection with Telecel Zimbabwe: Econet Wireless was on 10 July 2013, awarded a renewed 20-year licence following the expiry of the 15-year licence issued in 1998. This licence places certain strict conditions on our operations. Clause 5.2.2 of our licence requires us to interconnect only with licensed…

Econet sold my number to advertisers

I’ve had numerous run-ins with Econet Wireless over their unsolicited SMSs. This culminated in various tweets, emails back and forth and phone calls (from them) assuring me I would stop receiving any promo texts. Ever. Today I received this, from someone named 30440 who ain’t no friend of mine. Your Tuesday will never be the…

Inspired to change your ads

Deck Magazine posted this photo on their Facebook page earlier today. I, literally, have no words for the amount of … creative inspiration … Econet took here. Imitation – the sincerest form of flattery. * Click the image for the full glory Update – TechZim did a story on this in 2011. I even commented…