Don’t Get Too Attached To Your Cellphone

My cellphone is the first thing I touch when I wake up and the last thing I touch before I fall asleep at night. My missus is exactly the same, and I would like to think the majority of people I know are similarly afflicted, and that strikes me as incredibly sad. Before mobile phones,…

Line Registration Woes at Econet Wireless

Updated below We received this from a disgruntled Farai, who was home in Harare for Christmas. Below is an account of my experience with Econet “Customer Care” over the Christmas holiday period. 14 December: I arrived in Zim and bought a line at the Econet airport kiosk. As usual, the kiosk attendant took a copy…

Econet Unilaterally Deducting EcoCash Balances

Econet Wireless have launched EcoSure Funeral Cover. They are involuntarily signing up some of their EcoCash subscribers to this product. The EcoSure payment is US$1.00 a month, and this is being unilaterally deducted from user accounts. We received the following complaint via various mediums, from a very irate Econet customer. This is in relation to the tweets…