Line Registration Woes at Econet Wireless

Updated below We received this from a disgruntled Farai, who was home in Harare for Christmas. Below is an account of my experience with Econet “Customer Care” over the Christmas holiday period. 14 December: I arrived in Zim and bought a line at the Econet airport kiosk. As usual, the kiosk attendant took a copy…

Dry Weekend for Harare and Surrounds

A source tells us that the City of Harare is completely shutting down Morton Jaffray Water Treatment Plant from Friday until Monday. Harare announces water shutdown this weekend. Stock up – if you have it now. @consumerizim @263Chat @hararenews pic.twitter.com/lrCKVxbJAn — Zim Media Review (@ZimMediaReview) January 28, 2016 Residents of Harare, Chitungwiza, Norton, Ruwa and Epworth are…

FlyAfrica May Resume Operations On Tuesday

We have received numerous complaints about FlyAfrica, including most recently when their operations were suspended. We have also been receiving many questions about when or whether they will resume services. https://twitter.com/Kuwa_dzana/status/667516172347158529 This morning, in response to a repeat inquiry, the official FlyAfrica twitter account gave us this statement: In a welcome judgement issued by the…

CABS Internet Banking Stops Working

Back in 2013, I railed against the introduction of an OTP security token by CABS. The sheer annoyance of having to now carry around a little plastic security token, to generate a password each time I wanted to use my Internet Banking, had me in a tizzy. The biggest effect, on me at least, is…

Pricing Discrepancies at Pick n Pay Avondale

There appear to be vast differences in prices between Pick n Pay branches. To Whom It May Concern, I purchased an Addis Bin at PnP Westgate a week ago. It cost me around $22-00 but not more than $25-00. Later on in the week I visited the Avondale branch. I saw the same bin going for…

Toilet Facilities at the RG’s Office

We received a troubling report about the treatment of clients at the Registrar General’s Offices in Harare. Apparently, besides charging $0.50 to use the facilities, the guards are also rude in the process. It is a well known fact that whenever one goes to the registrars’ office they are likely to spend quite a bit of time…

TelOne Data Disappearing

There appear to be data leakages using TelOne ADSL, according to one of their customers. They forwarded us a detailed complaint they sent to TelOne management, as they don’t seem to be having any joy. Dear Mrs. Mtasa & Mr. Nkala, We have been a client of TelOne’s ADSL since 2012 and have never experienced…

Is Econet Data A Ripoff?

Continuing with the complaints we are receiving about Econet Wireless services, we received a new comment from Richard in Sydney, Australia. Only in Zimbabwe does a company like econet survive! Econet is the most unethical and downright ripoff telco to be found anyway in the word! Twice now I have suffered at their hands first…

More Disappearing Econet Airtime

And another one … Hello good people. This again is a case of the disappearing Econet airtime and this time around it has reached alarming levels! So in December 2014, I complained about my $0.40 which had disappeared ‘miraculously’ and I sparked a firestorm through CONSUMERIZIM and I got my refund. And so, since then I’ve…

Harare, Chitungwiza Water Works Being Rehabilitated

From the Harare Residents’ Trust: There is evidence on the ground to support the work being done at the water works and sewerage treatment works in Chitungwiza and Harare. During a familiarisation tour of the water and sewerage projects, the resources that have been poured in Harare and Chitungwiza were evidently changing the water and…